OTC Pricing Outage

Incident Report for B2C2

Resolved

This incident has been resolved.
Posted Feb 20, 2026 - 17:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2026 - 17:20 UTC

Update

We are continuing to investigate this issue.
Posted Feb 20, 2026 - 17:02 UTC

Update

We are continuing to investigate this issue.
Posted Feb 20, 2026 - 16:57 UTC

Investigating

OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
Posted Feb 20, 2026 - 16:56 UTC
This incident affected: Production (OTC API - REST, OTC API - FIX, OTC API - WebSocket, OTC Portal) and UAT (OTC API - FIX, OTC API - WebSocket, OTC API - REST, OTC Portal).
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